Our Shore Excursion Guarantee
Your satisfaction and peace of mind are our priority. Should your ship be unable to dock on the day of your scheduled excursion for any reason, Shore Excursion Scotland will provide an immediate refund of 75% of your total excursion cost, credited directly back to you - this may take up to 7 days to show in your statements.
Additionally, all our excursions are meticulously planned to return you to the cruise port at least one hour before the ship’s all-aboard time. In the unlikely event of unforeseen circumstances affecting your return, Shore Excursion Scotland will take all necessary actions to ensure you make it safely back to the ship.
With our Shore Excursion Guarantee, you can explore confidently, knowing we are committed to your timely and secure return.
Please note, this guarantee does not override any cancellation policies outlined in our wider Terms and Conditions. We strongly advise you to have travel insurance to cover cancellations, delays, or other unforeseen circumstances.